Privacy Promise

Privacy Policy

Our platform is engineered for Canadian lottery education, balancing lawful data handling with a transparent, no-sales experience.

Last updated: January 2025

Canada-first data Responsible access Ticket access

1. Introduction

Welcome to MapleLottoGuide ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website winnercanadamaple.com.

MapleLottoGuide provides educational resources and ticket access for users in Canada. Purchases, where available, are processed through secure providers, and we do not provide winning claims. Our content combines practical access with educational guidance.

What we collect

  • Names, emails, and contact details you provide
  • IP, browser, device, and cookie signals tracked automatically

Why we use it

To keep you age-verified, respond to support requests, improve our educational tools, and monitor site health without monetizing your data.

Your control

Access, correction, deletion, and portability rights are handled through our support team—just contact us.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Subscribe to our newsletter
  • Contact us via email or contact forms
  • Participate in surveys or interactive tools

This information may include:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Age verification information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our website
  • To verify that users are of legal age (18+) as required
  • To send educational materials and updates about lottery information
  • To respond to your inquiries and provide customer support
  • To analyze website usage and improve user experience
  • To detect, prevent, and address technical issues
  • To comply with legal obligations
  • To send promotional communications (with your consent)

4. Legal Basis for Processing (GDPR Compliance)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and the context:

  • Consent: You have given us permission to use your information
  • Legitimate Interests: Processing is necessary for our legitimate interests
  • Legal Obligation: Processing is necessary to comply with the law
  • Contract: Processing is necessary to fulfill a contract with you

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Website hosting
  • Data analysis
  • Email delivery
  • Customer service

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about cookies, please see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage

However, please note that no method of transmission over the Internet or electronic storage is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your information
  • Objection: Object to processing of your information
  • Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

10. Children's Privacy

Our website is intended for users who are at least 18 years of age. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites, including:

We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. By using our website, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

MapleLottoGuide

Email: [email protected]

Phone: +1 905 555 2741

Address: Mississauga, Ontario, Canada

15. Responsible Gaming

MapleLottoGuide is committed to promoting responsible gaming practices. We:

  • Require age verification for access and purchases
  • Do not guarantee winnings or results
  • Promote responsible play and provide support resources
  • Present clear rules and pricing before checkout

We encourage users to play responsibly and seek help if they have gambling concerns.

16. Canadian Privacy Laws

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada. We are committed to protecting your privacy in accordance with Canadian privacy standards.

17. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.